PRIVACY POLICY
1. Data Controller
In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable Spanish data protection legislation, users are informed that the controller responsible for the processing of personal data collected through this website is:
Data Controller: BARTOLOMIEJ STEPIEN
Trade name: Tenedevia
NIF: Z1613399T
Address: Calle Envolvente, 40 PB, D-05, 38632 Parque de La Reina – Arona, Santa Cruz de Tenerife, Spain
Email: contact@tenedevia.com
Telephone: +34 659 164 701
Website: tenedevia.com
2. Personal Data We May Collect
Depending on how users interact with this website, Tenedevia may process the following categories of personal data:
- Name and surname.
- Email address.
- Telephone number, when voluntarily provided.
- Company or professional information, when provided.
- Information included in messages submitted through contact forms.
- IP address and technical information related to the device or browser.
- Website usage and navigation information, where analytical cookies have been accepted.
Tenedevia does not intentionally collect special categories of personal data through this website.
3. Purpose of Processing
Personal data may be processed for the following purposes:
Contact and enquiries
To respond to requests, enquiries or messages submitted through the website or by email.
Professional and commercial communications
To manage requests related to Tenedevia’s services, potential collaborations, software development projects or digital products.
Website operation and security
To ensure the proper functioning, technical stability and security of the website and to prevent abusive or fraudulent activity.
Website analytics
Where the user has provided the required consent, analytical tools such as Google Analytics may be used to obtain aggregated information about website traffic, usage and performance.
This information helps Tenedevia understand how the website is used and improve its content and functionality.
4. Legal Basis for Processing
The legal bases for processing personal data depend on the purpose:
- Consent, when the user submits information through a contact form or accepts non-essential cookies.
- Pre-contractual measures, where the user contacts Tenedevia regarding a possible professional service or collaboration.
- Legitimate interest, where necessary to maintain the security and proper technical functioning of the website.
- Legal obligations, where processing is required under applicable legislation.
Users may withdraw their consent at any time without affecting the lawfulness of processing carried out before withdrawal.
5. Data Retention
Personal data will only be retained for as long as necessary to fulfil the purpose for which it was collected.
Messages and enquiries may be retained for the time required to respond to the request and, where appropriate, for the duration of any subsequent professional or commercial relationship.
Data required to comply with legal, accounting or tax obligations may be retained for the periods established by applicable legislation.
Analytical information will be retained according to the settings configured in the corresponding analytics service.
6. Recipients and Service Providers
Personal data is not sold or transferred to third parties for commercial purposes.
However, certain service providers may have access to information when necessary to provide technical services related to the operation of this website.
These providers may include:
- Hosting and infrastructure providers.
- Website maintenance and technical service providers.
- Email service providers.
- Website analytics providers.
- Translation or multilingual website services.
- Security and anti-spam providers.
These providers process information only where necessary to provide their respective services and subject to their applicable data protection obligations.
7. Google Services
This website may use services provided by Google, including tools integrated through Google Site Kit, such as Google Analytics or Google Search Console.
Google Analytics may collect technical and usage information such as browser type, device information, approximate geographic location, pages visited and interaction data.
Analytical cookies and similar technologies will only be activated where required after the user has provided consent through the website’s cookie management system.
Google Search Console is primarily used to analyse the visibility and technical performance of the website in Google Search and does not require users to directly provide personal information through this website.
Further information about cookies and analytics services is available in the Cookie Policy.
8. Translation Services
This website may use GTranslate to provide content in different languages.
When users select another language, certain website content may be processed through third-party translation technologies.
The availability and operation of translated content may therefore depend on external service providers and their respective privacy practices.
9. International Data Transfers
Some technology providers used by this website may process information outside the European Economic Area.
Where international transfers of personal data take place, appropriate safeguards will be applied in accordance with the GDPR, such as adequacy decisions, Standard Contractual Clauses or other legally recognised transfer mechanisms.
10. User Rights
Users have the right to:
- Access their personal data.
- Request the correction of inaccurate or incomplete data.
- Request the deletion of their personal data.
- Request restriction of processing.
- Object to processing in certain circumstances.
- Request data portability where applicable.
- Withdraw consent at any time.
- Lodge a complaint with the competent data protection authority.
To exercise these rights, users may contact:
The request should contain sufficient information to identify the person making the request and the right they wish to exercise.
11. Spanish Data Protection Authority
Users who consider that their personal data has not been processed in accordance with applicable legislation may lodge a complaint with the:
Agencia Española de Protección de Datos (AEPD)
www.aepd.es
12. Security
Tenedevia implements reasonable technical and organisational measures intended to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.
However, no internet-based service can guarantee absolute security.
13. Contact Forms
Information submitted through contact forms will be used solely to manage and respond to the user’s request and, where applicable, to manage a potential professional or commercial relationship.
Users should not provide confidential information or sensitive personal data unless strictly necessary.
Where required, the contact form will include a checkbox confirming that the user has read and accepted this Privacy Policy before submitting the form.
14. Cookies
This website may use first-party and third-party cookies.
Non-essential cookies, including analytical cookies, will only be used where the user has provided the corresponding consent when required by applicable legislation.
Users can find detailed information about the cookies used, their purpose, duration and providers in the Cookie Policy.
15. External Links
The website may contain links to external websites, applications or third-party services.
Tenedevia is not responsible for the privacy practices or content of these external services. Users are encouraged to review the privacy policies of any third-party websites they visit.
16. Changes to this Privacy Policy
Tenedevia reserves the right to update this Privacy Policy where necessary to reflect legal, technical or operational changes.
The latest version will always be available on this website.
Last updated: September 2026